how to file a claim
Filing a claim is easy. Our claim process in seamless.
you have a choice
You can take your vehicle to any ASE certified repair facility or dealership of your choice. Simply provide your coverage number.
we pay the bill
When your repairs are complete, we pay the center directly for all covered repairs, parts and labor. No need to wait for reimbursement.
you pay the deductible
You only pay your deductible and any non-covered parts.
relax and drive away
Get back to doing the things you love
Simply stated… You’re covered!
Give us a call today at 800-773-9980 to file a claim and be back on the road in no time!
Monday – Friday: 7am – 6pm PST
have a pre-existing condition?
olive does not cover repairs made to the Vehicle that are required due to a condition that existed prior to the purchase or transfer of your Agreement.
We need holidays, too. But don’t worry, we’ve still got you covered.
Partial staff keeps things moving on MLK and Presidents’ Day.
Observered Holiday | Closure |
| New Year’s Day | Wednesday, Jan. 1 |
| Martin Luther King, Jr. Day | Monday, Jan. 20 |
| Presidents Day | Monday, Feb. 17 |
| Memorial Day | Monday, May 25 |
| Independence Day | Friday, July 3 |
| Labor Day | Monday, Sept. 7 |
| Thanksgiving | Thursday, Nov. 26 |
| Day after Thanksgiving | Friday, Nov. 27 |
| Christmas Eve | Thursday, Dec. 24 |
| Christmas Day | Friday, Dec. 25 |